Services
Our effective support and assistance is offered in an ethical and efficient manner
The delivery of effective support and assistance to people within the human services space can be a complex combination of activities; it requires an integrated approach where all those involved work collaboratively to enhance an individual’s quality of life.
Given the broad range of practitioners and experience within our team, our service offerings are extensive and continue to grow. Some of our most frequent services are:
BEHAVIOUR INTERVENTION SUPPORT PLAN
A Behaviour Intervention Support Plan is a holistic process which is undertaken to assess and help manage behaviours and support better engagement for an individual’s support settings. As part of our process, we first work with providers to determine the setting(s) where the plan needs to apply, such as a family home, accommodation service, day program, respite, school, etc. A clinician will then conduct interviews and observations with stakeholders in each agreed setting, review background, historical, and diagnostic information, and then commence developing a plan to cover strategies of support from a proactive, environmental, reactive, and restrictive perspective.
TARGETED BEHAVIOUR SUPPORT TRAINING
Behaviour Support training is usually linked in with a behaviour support plan, however, is not only requested with a Behaviour Support Plan. Training can be requested for individualised and specific referral request if there is something required to support a team or carer in managing a behaviour or coping with behaviours of concern.
PSYCHOLOGICAL ASSESSMENTS
This is usually a referral requested for a specific purpose. This could be related but not limited to requiring an observation and review of a current behaviour of concern, or situation which may be escalating. The assessment would be based on observation, file review, and stakeholder interview. The psychologist or clinician may incorporate standardised tools and psychometric assessments as required.
FORMULATION
Formulation meetings are usually facilitated by a Senior Quovus Clinician to better understand and support an individual. These meetings invite discussion with key stakeholders surrounding an individual to help establish a clear picture and summary of their situation, including strengths, challenges, and emerging concerns. This is followed by an intensive process of identifying collaborative goals for the individual and their supports to help provide more targeted approaches for intervention. all stakeholders involved in the individual’s life, to review holistically and understand behaviours of concern, current presentation, future trajectory, and goal setting. Formulation is an opportunity for further intensive discussion with stakeholders.
MODEL OPTIONS REPORT (MOP)
This report consists of an appraisal of service needs for the individual and an analysis of service model options to assist the design and selection of future service supports, interventions and delivery. This report can also be used to support requests for additional funding for an individual’s support.
The report is developed with input from an individual’s current and past support teams and associated stakeholders, and represents an attempt to develop these views and opinions into structured recommendations weighted by clinical oversight. These recommendations represent a collective formulation and perspective from relevant parties.
SHORT COURSES
Quovus have also developed a series of short-course training sessions designed to provide focused, interactive training across a range of human service areas. The programs are formatted into half and full-day sessions in order to provide options and convenience to our service partners. The sessions can also be grouped to provide a more comprehensive experience for participants.
Our short-course programs are constantly evolving. Please talk to us about working with you to develop a training session to suit your needs.
Some of our most popular short courses are:
Provent
Provent is a protective behaviours course specifically designed to assist people in managing challenging behaviour presented in the context of the human service care and support provision. Working with the risk associated with behavioural escalation is a reality for many individuals and work teams.
Provent helps participants to build the knowledge, skills and confidence essential to managing these risks in a proactive, ethical and safe way. Provent is a multi-stage training course that participants can progress through at their own pace. Content is broken down into modules with both written and visual information presented throughout.
Each module includes a summary and assessment to ensure participants understand the required concepts. Once all modules and assessments have been successfully completed, participants are provided with a certificate of completion.
Carer to Coach
Carer to Coach is an innovative training series designed to increase the capacity and effectiveness of those providing care.